Sales Generation
§ Meet minimum sales requirements based on store volume (corporate goal)
§ Provide exceptional client experience by executing OAK+FORT Sales Culture
§ Build and manage client relationships through client database recording
§ Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
§ Provide industry knowledge through awareness of products and prices in the market
§ Drive sales through OAK+FORT eCommerce purchases and social media platforms
§ Maximize sales during special events and customer services
§ Ensure store team processes cash desk operations with engagement, efficiency, and accuracy
§ Respond and appropriately resolve customer complaints and service opportunities
Staff Development
§ Source and hire top candidates to build a high performing team
§ Build our team by welcoming and onboarding new employees
§ Build and maintain relationships with store team, peers, and relevant partners
§ Train and develop high performing staff to maximize productivity
§ Provide timely feedback and active informal training to staff
§ Inspire and motivate team through demonstrating leadership qualities
§ Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
§ Initiate and communicate team objectives and updates with Management team and corporate partners
§ Partner with District Manager to evaluate and dismiss underperforming staff
§ Support internal growth through promoting high performing staff
§ Host staff meetings as necessary and participate in monthly Manager’s meetings
Store Functionality
§ Participate in training and execution of floor management
§ Ensure the right quantity of stock is in the right place at the right time
§ Maintain proper presentation of merchandise in accordance to corporate directives
§ Oversee stock room set-up and organization §Ensure Stock Team ships and receives merchandise with accuracy and efficiency
§ Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
§ Adhere to loss prevention policies to prevent external and internal theft
§ Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
最近编辑时间: 2022-11-28
