德成行助理店长, Assistant Store Manager

我們的公司認為，只要能夠滿足其客戶，任何零售店都可以蓬勃發展。作為助理商店經理，您將負責有效客戶溝通以及店舖的高效運營來實現這一目標。您將向商店經理提供他所需的幫助，監督和維護各個崗位的高效運作,使商店保持最佳運行狀態，從訂購庫存和加工銷售到生成報告，並回應客戶的關注和投訴。我們正在尋找一位友善而雄心勃勃的專業人士，他們想要開始或繼續從事零售店管理工作。

助理店長工作職責：
•培訓店內工作人員,通過審查和修訂產品和銷售培訓材料;提供培訓課程;審查人員的工作成果和了解零售商店經理的需求;制定和實施新產品的培訓。
•訪問競爭對競爭對手;收集信息，如款式，質量和競爭商品的價格。
•預計買家的興趣;談判量價優惠;加快訂單;驗證收據。
•通過陳列商品吸引客戶;並在銷售區陳列商品。
•通過展示商品和產品增加銷售。
•通過提供信息，回答問題; 幫助客戶購買商品; 幫助客戶完成支付交易;準備商品交付。
•準備分類銷售信息和分析銷售和客戶關係的報告;識別和調查客戶投訴和提供改善服務的建議。
•維護通道安全和店面環境清潔;對潛在危險作出預防。
•確保價格標籤準確。
•通過檢查商品，保持合理庫存水平;預測客戶的需求。
•通過準備，收集，分析和匯總信息的報告。
•通過建立和執行組織的標準保持優質的服務。
•通過參加教育研討會保持專業技術知識;回顧專業刊物;建立人際關係網;標杆國家的先進做法;參加專業協會。
•建立團隊共同努力，完成相關工作，。

助理店長技能和資格
•5年以上零售經驗;
•3年以上管理經驗者優先，但不是必需的;
•需要高中文憑/ GED;
•能夠靈活安排日程，包括晚上和周末;
•良好的口頭和書面溝通能力，精通中文和英文;
•所需基本會計技能;
•需要優秀的客戶服務和溝通技巧;

競爭分析，管理能力，創新服務，供應鏈管理，客戶服務，演講技巧，分析信息，基本安全，促銷，客戶的理解，語言交際

Our company believes that any retail store can thrive as long as it satisfies its customers in every possible way. As an Assistant Store Manager, you will be responsible for carrying out that goal through positive and effective communication with customers as well as efficient operation of the store. You will provide the Store Manager with the help he or she requires to keep the shop in top running order, from ordering inventory and processing sales to generating cash reports and responding to customer concerns and complaints. We’re looking for a friendly and ambitious professional who wants to begin or continue a career in retail store management.

Assistant Store Manager Job Duties:
• Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training;
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise;
• Anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt;
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor;
• Promotes sales by demonstrating merchandise and products to customers;
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery;
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions;
• Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals;
• Ensure the price label is accurate across all departments;
• Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand;
• Prepares reports by collecting, analyzing, and summarizing information;
• Maintains quality service by establishing and enforcing organization standards;
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies;
• Contributes to team effort by accomplishing related results as needed;
Assistant Store Manager Skills and Qualifications:
• 5+ years’ experience in a retail setting;
• 3+ years’ experience in a supervisory role preferred but not required;
• High school diploma/GED required;
• Ability to work a flexible schedule, including evenings and weekends;
• Strong oral and written communication skills, proficient in Chinese and English;
• Basic accounting skills required;
• Excellent customer service and communication skills needed;
Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information, Basic Safety, Promotions, Understanding the Customer, Verbal Communication

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand.

最近编辑时间: 2019-03-22